Reviews & Testimonials

"I felt welcomed from the moment I arrived."

This was my first time visiting the service department at Moss Bros. I felt welcomed from the moment I arrived. I was acknowledged and greeted by the service techs I came across with. My service tech Andy Arcifa was very nice and helpful.
Gigi B. [Google], 03/24/2021

"Great customer service"

Great customer service and did my oil change and tire rotation in a timely manner.
Josh, Redlands CA [Cars.com], 03/15/2021

"Tell your boss you deserve the promotion!"

Just ask for Arron! He's the best and tell him Jenny sent you! thanks again Arron with out you it would have never happened! Oh and tell your boss you deserve the promotion!
Jen T., Hesperia CA [Yelp!], 03/07/2021

"NOW THAT IS SERVICE!"

My initial goal was to view a used truck I found online and when I arrived, it was found to be at a different Moss Bros. Instead of shrugging it off, salesman Christopher offered alternatives and was extremely knowledgeable when it came to my criteria. I was VERY specific with what I wanted and was not going to budge. Christopher accepted the challenge and immediately went to work. With the assistance of (internet sales manager) Aaron Candara, they found me a better alternative than what I was seeking. When it came to my price point, Aaron fought to do his absolute best to get where I needed to be. Throughout the process he was communicative, honest, and fair. *This is how car buying should be!* Overall we came to an agreement I was overly satisfied with. Aaron and Christopher then worked around the clock trying to fit my schedule to have the truck delivered after being serviced (it was used). Aaron fit scheduling in to my time and Christopher personally delivered the truck to my house. NOW THAT IS SERVICE! I applaud these two and highly recommend this dealership. I will be back time and time again. 
Tyler H., Devore Heights CA [Yelp!], 03/05/2021

"We appreciate you and will highly recommend you to family and friends"

Anthony Flores,
We appreciate you taking care of us and getting us into the 2017 Jeep Limited. Thank you for taking your time and helping us the way you did! You are amazing and went over and beyond to take care of us. We appreciate you and will highly recommend you to family and friends.
Cynthia R., Rialto CA [Yelp!], 02/21/2021

"Do shop for your cars here!"

Arrived and was greeted by Roxy, she was amazing. Gave honest advice and respected the price limit given! Did everything in her power to give me the best price! Not to mention how kind hearted she is! I would definitely recommend Roxy! It was an all around great experience buying for the first time! Management was kindhearted and honest as well! Do shop for your cars here!
Isabella W., San Bernardino CA [Yelp!], 02/10/2021

"This place is great"

Their whole team worked hard on my behalf. I drove off in the vehicle I wanted with a promise to pay my suggested down amount in a few weeks. I didn't wake up this morning knowing I would have a car by the end of day. This place is great.
Margaret Coles [Google], 01/25/2021

"You will not be disappointed"

They showed interest In me and were very helpful. They have great inventory and you will not be disappointed.
Anniejoe Granados, Colton CA [Cars.com], 01/15/2021

"I will be returning here in the future"

It was my first time at this dealership for service on my Wrangler. Justine Legnard was amazing! She provided excellent customer service and treated me like a friend. Service was quick and easy. I will be returning here in the future for all my Jeep needs from now on.
Elizabeth Espinoza [Google], 01/11/2021

"Definitely the place to go"

So we originally went in to get our truck fixed but ended up walking out with a new dodge power wagon thank you so much Roxy and Justine you girls are amazing defiantly the place to go customer service on point and just the most friendly people
Liberty C., Crestline CA [Yelp!], 12/30/2020

"Excellent exprience"

Excellent experience. No games, just a fantastic experience. We were very pleased.
Stacie Betancourt [Google], 12/21/2020

"Definitely come here"

Excellent Service Dept.  Brought the car in on a Friday afternoon with unknown issues. None of the internal light on dash working.  Not from area but Shawn immediately took the car in and while we were waiting did the diagnostics on the car and even offered to get us a rental car if we needed it.While we were sitting waiting the Gen Mgr Julian Valeriano stopped as he was walking by to see could get us anything.Couldn't be better.  Definitely come here.
Sharon S., Malibu CA [Yelp!], 12/11/2020

"Amazing job 10/10"

Amazing experience when I went to go buy a Jeep Grand Cherokee. I was being helped by Roxy, amazing person. She will help you as much as she can. Overall my first time buying a car was amazing. No games, no feeling pressured, quick, and  stress-free. Thank you again Roxy for helping me get my first car. You went above and beyond  from the start to the end, couldn't ask anything else. Amazing job 10/10.
Abraham M., Rialto CA [Yelp!], 12/08/2020

"Great Salesperson"

Gilbert Escobedo was a great salesperson. He is why this deal happened.
R. Evans, Riverside CA [Cars.com], 11/27/2020

"Absolutely fell in love with the place"

I was there this weekend and I absolutely fell in love with the place and it's service! Fidel and Matthew were such a great help, they helped find the perfect match for me. I've made several vehicle purchases from other dealerships but none compared to the service I received at Moss Bros. I am referring all my family and friends to go Moss Bros I know I will definitely be back soon. Thank you for the great customer experience
Lidia C., Rialto CA [Yelp!], 11/09/2020
Better Business Bureau Rating for: Moss Bros. CDJR San Bernardino, Auto Dealers New Cars, San Bernardino, CA

Moss Bros. Chrysler Dodge Jeep Ram San Bernardino

1100 South E Street
Directions San Bernardino, CA 92408-1915

  • Sales: (844) 279-8686
  • Service: (844) 205-7916
  • Parts: (888) 898-2502

Sales Department Hours

  • Monday 08:30AM - 09:00PM
  • Tuesday 08:30AM - 09:00PM
  • Wednesday 08:30AM - 09:00PM
  • Thursday 08:30AM - 09:00PM
  • Friday 08:30AM - 09:30PM
  • Saturday 09:00AM - 09:30PM
  • Sunday 09:30AM - 09:00PM